Cloud Operations, Reimagined.

Created to meet the needs of the next generation of coders.

The next generation of coders isn’t waiting. They’re shipping from day one, scaling global infrastructure with three people and a Slack channel. They expect real-time visibility, not ticket queues. They use AI and automation by default. And they can’t afford to slow down for outdated MSPs or bloated legacy ops teams.

Critical Cloud exists to meet their needs and lead this new era. Our vision is clear:

“To reimagine cloud operations for the next generation of coders.”
- James Smith, Founder & CEO

A Note from our CEO

Thanks for visiting. I started Critical Cloud with a team I trust deeply, engineers and operators who’ve been at the heart of cloud transformation for decades. Together, we’ve built platforms, scaled teams, and learned that what really makes it all work isn’t just tools. It’s people.

In a world racing ahead with AI, that human element matters more than ever. Our mission is to help the next generation of coders stay fast, stay visible, and stay in control. If that’s the kind of support you’re looking for, we’d love to talk.

- James Smith
Founder & CEO, Critical Cloud

Our Origin Story

Critical Cloud was founded by the same team behind DevOpsGroup; one of the UK’s earliest and most respected champions of the DevOps movement. Back in 2013, we helped bring DevOps to the mainstream: partnering with Microsoft to drive early cloud adoption, and working closely with thought leaders like Gene Kim and Kevin Behr. We didn’t just watch the DevOps wave happen, we helped create it.

As the first UK Gold Partner for Datadog, we built deep expertise in observability, cloud automation, and real-world operations, implementing solutions across AWS, Azure - long before it was fashionable. Our team has more than a decade of hands-on experience building, scaling, and securing cloud environments for fast-moving digital teams.

Now, we’re doing it again.

Critical Cloud is our next chapter.