About Us

Empowering Tech-Led SMBs with Modern Cloud Operations

At Critical Cloud, we specialise in delivering AI-augmented, human-led cloud operations tailored for tech-led small and medium-sized businesses (SMBs). Our focus is on keeping your cloud infrastructure fast, resilient, and cost-efficient, allowing you to concentrate on growing your business without the burden of cloud complexities.

Our Vision

To give tech-led SMBs the engineering edge they need to move faster, scale smarter, and drive real economic impact through increased productivity.

Our Mission

To combine real engineering expertise with intelligent automation, delivering faster, smarter, and safer cloud operations for modern teams.

Critical Support

Incident Management + Improvement Engineering.

Critical Response

Incident Management only.

Critical Engineering

On-demand / fractional SRE & DevOps expertise.

Our Team

Our team comprises AWS- and Azure-certified Site Reliability Engineers (SREs), AIOps specialists, and cloud operations professionals dedicated to enhancing your cloud infrastructure. With 24/7 monitoring, proactive management, and AI-powered optimisation, we ensure your cloud works efficiently and effectively.

Trusted partners to:

 

Proud members of startup programs from:

Your Cloud. Your Rules. Our Expertise.

We believe in empowering tech-led SMBs with the tools and support they need to thrive in the cloud era. Our blend of AI-driven automation and human expertise ensures that your cloud infrastructure is not just managed but optimised for growth and innovation.