We’re here when it matters.

Contact Critical Cloud

Get in touch with us for support, service enquiries, or general questions.

Need to Talk Now?

If you're dealing with a production issue, performance drop, or infrastructure concern, contact us directly.

We respond fast and connect you with the right engineer. No tickets, no delays.

Email

General Queries

team@criticalcloud.ai

Sales Queries

sales@criticalcloud.ai

Support Queries

support@criticalcloud.ai

 

 

Phone

Head office:

+44 (0)204 538 1116

Urgent?

If you're dealing with a production issue or critical cloud challenge, we're ready.
Choose the channel that works best for you:

Slack: Use your dedicated Slack channel for urgent issues (available to all active customers).

Live Chat: Click the chat icon in the corner to talk to our team or AI assistant.

Email: support@criticalcloud.ai

Phone: +44 (0)204 538 1116

One-Central01-gs

Head Office

One Central Square
Central Square
Cardiff, Wales
CF10 1FS

Business hours:

Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Phone:

+44 (0)204 538 1116

Email:

team@criticalcloud.ai

London Office

London

3rd Floor
86-90 Paul Street
London EC2A 4NE

Business hours:

Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Phone:

+44 (0)204 538 1116

Email:

team@criticalcloud.ai

Want to Work With Us?

Looking for engineering-led cloud operations or want to understand how we work? Use the form below and we’ll connect you with someone from the team. 

Let's start the conversation

Have a question about our services or want to learn more about how we can support your business? Fill out the form below, and the right member of our team will get back to you shortly.