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Multi-Cloud Metrics: Common Challenges and Fixes

Written by Critical Cloud | May 18, 2025 10:13:38 AM

Multi-Cloud Metrics: Common Challenges and Fixes

Managing multi-cloud metrics is challenging but essential. With 9 out of 10 enterprises using multiple cloud providers, businesses face issues like fragmented tools, inconsistent metrics, and rising costs. These inefficiencies waste up to 21% of cloud budgets, potentially costing £35.6 billion in 2025.

Key challenges include:

  • Confusing metric names and definitions across providers (e.g., AWS vs Azure vs GCP).
  • Scattered data from isolated monitoring tools.
  • Misaligned security metrics, risking compliance and visibility.
  • Hidden costs from idle resources, data transfers, and storage.

Solutions at a glance:

  • Use OpenTelemetry to standardise metrics across platforms.
  • Consolidate data into a single monitoring framework.
  • Automate cost tracking and apply resource tagging to reduce waste.
  • Implement Zero Trust security and align with GDPR requirements.

These steps can reduce IT costs by 10–20%, speed up development by 30%, and improve visibility and compliance. For small and medium businesses, adopting these practices is crucial to staying competitive without overspending.

Simplifying Multi-Cloud Observability | Software Architecture Conference

Common Multi-Cloud Metrics Problems

Building on earlier discussions, multi-cloud environments bring unique operational challenges. According to Flexera's 2024 State of the Cloud Report, 87% of enterprises now use multiple cloud providers. For UK-based digital agencies, SaaS startups, and EdTech platforms, these issues are becoming increasingly common.

Different Metric Names and Meanings

Cloud providers often use different terms and methodologies to define metrics. For example, what AWS refers to as "CPU Utilisation" might be called "CPU Percentage" in Azure, while GCP has its own terminology. This lack of standardisation complicates efforts to maintain consistent monitoring.

Beyond names, platforms vary in how they measure and report metrics. Time intervals, units of measurement, aggregation methods, and baseline calculations can all differ. For instance, AWS CloudWatch might report latency in milliseconds, whereas Azure Monitor could use seconds. This forces technical teams to constantly convert and reconcile data for accurate comparisons.

Scattered Data and Multiple Tools

Each cloud provider offers its own monitoring tool, leading to fragmented data and disjointed insights:

Platform Native Monitoring Tool Key Limitation
AWS CloudWatch Limited visibility into non-AWS resources
Azure Azure Monitor Primarily focused on Microsoft services
GCP Operations Suite Restricted integration with other clouds

Unifying these tools is critical for creating a cohesive monitoring strategy across platforms.

Security Metrics Misalignment

Security monitoring becomes particularly tricky in multi-cloud setups due to differing metrics and controls, especially under the strict UK data regulations. Research shows that 57% of companies in multi-cloud environments struggle with aligning security metrics. Key challenges include:

Security Challenge Impact on UK Businesses
Visibility Gaps Incomplete understanding of security posture across clouds
Compliance Tracking Difficulties in maintaining consistent GDPR compliance
Incident Response Slower detection and response to security threats
Access Control Inconsistent management of user privileges across platforms

"Multi-cloud enablement is at the heart of our transformation strategy and security is paramount. Wiz helps us visualize our entire cloud environment and drive actionable insights, in minutes. They've made cloud security an enabler for Morgan Stanley and helped us break down the barriers between security and development teams."

These hurdles highlight the need for targeted solutions, which will be explored in the following sections.

Solutions for Multi-Cloud Metrics

Let’s dive into how businesses can effectively standardise and manage metrics across multi-cloud environments. According to recent data, over 60% of organisations have successfully reduced Mean Time to Resolution (MTTR) by adopting mature observability practices.

Creating Common Metric Standards

OpenTelemetry (OTel) has become the go-to framework for observability instrumentation. It simplifies the process of creating consistent metrics across diverse cloud environments.

Metric Type OpenTelemetry Implementation Use Case
CPU Usage Gauge Instrument Tracks real-time resource consumption
Error Tracking Counter Measures cumulative errors over time
Response Time UpDownCounter/Histogram Analyses system performance

By standardising these metrics, organisations can ensure uniformity, making it easier to monitor and optimise performance across all cloud platforms.

Centralising Metric Data

Once you’ve established standardised metrics, the next step is consolidating this data into a single location. For instance, Alibaba Cloud successfully unified data from over 500 instances spanning 21 regions into one monitoring platform.

  • Standardise Your Monitoring Framework
    Use tools that adhere to open standards like OpenTelemetry to ensure seamless integration across your entire cloud infrastructure. This creates a streamlined observability pipeline for consistent data collection.
  • Configure Central Storage
    Set up a unified repository that can handle metrics from all your cloud providers. Make sure it supports real-time processing for immediate insights and long-term storage for historical trend analysis.
  • Establish Integration Points
    Build dependable connections between monitoring tools and cloud platforms. Regularly test these connections to ensure data flows accurately and without interruptions.

Improving Security Measurement

While managing metrics is crucial, prioritising security is just as important - especially since misconfigurations account for 36% of cloud breaches. UK organisations must also align with local compliance standards.

Security Focus Area Implementation Strategy Compliance Consideration
Access Control Zero Trust Architecture GDPR compliance
Data Protection Automated monitoring ISO 27001 certification
Threat Detection AI-powered analysis UK cyber security frameworks

"Convergence is Critical: Cybersecurity, compliance, and technology modernisation are no longer separate domains but deeply interconnected facets of business risk and strategy."

Small and medium-sized businesses (SMBs) have found automated security monitoring tools particularly effective. These tools enable real-time threat detection without requiring large security teams. This approach aligns with the Zero Trust Architecture principle of "never trust, always verify", creating a strong security framework for multi-cloud environments.

Cost Tracking and Control

Keeping an eye on cloud spending isn't just about monitoring performance - it's about ensuring your multi-cloud setup remains financially sustainable. For small and medium-sized businesses (SMBs), managing cloud costs can be especially tricky. With cloud spending predicted to rise by 28% this year, the stakes are high. On top of that, organisations waste up to 32% of their cloud budgets, highlighting the importance of effective cost tracking.

Finding Hidden Costs

One of the biggest challenges in managing cloud expenses is uncovering hidden costs. Cross-platform cost analysis often reveals unexpected charges that can inflate overall spending. For instance, 94% of IT teams report rising cloud storage costs, with 54% noting that these costs are increasing faster than other cloud services.

Hidden Cost Category Common Issue Recommended Solution
Data Transfer Cross-region movement Implement geo-aware routing
Idle Resources Unused instances Automated scheduling
Storage Management Redundant backups Lifecycle policies

By identifying these hidden costs, businesses can take the first step towards better cost control. A study of UK SaaS companies found that addressing these areas can cut cloud spending by up to 25% annually.

Cost Management for SMBs

For SMBs in the UK, where public cloud spending can reach up to £480,000 annually, managing costs effectively is critical. Tackling hidden expenses opens the door to smarter cost management strategies.

Here are two key approaches:

  • Automated Cost Monitoring: Real-time monitoring across platforms can help spot unusual spending patterns early, preventing budget overruns.
  • Strategic Resource Tagging: Using detailed tagging policies allows businesses to track expenses by department, project, or environment. This level of detail makes it easier to identify areas ripe for optimisation.

Additional best practices include:

  • Automating schedules for non-essential resources and using reserved instances for predictable workloads.
  • Performing regular usage audits and setting budget alerts to avoid surprises.
  • Leveraging savings plans or reserved instances to lower costs for workloads with consistent demand.

For those looking for expert support, providers like Critical Cloud (https://criticalcloud.ai) offer managed services tailored to industries such as digital agencies, SaaS startups, and EdTech companies. Their services include automated cost monitoring, resource tagging strategies, and cost optimisation solutions to help businesses stay on top of their cloud budgets.

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Long-term Metrics Management

Keeping track of metrics across multiple cloud platforms is no small feat. It requires consistent updates to avoid being overwhelmed by alerts. Research highlights that streamlining metrics and following best practices can ease many of the challenges tied to observability across various cloud environments.

Regular Metrics Review

To ensure your monitoring strategy aligns with your business goals, regular reviews are essential. A combination of automated tools and manual checks can help maintain the quality and relevance of your data.

Review Component Frequency Key Focus Areas
Data Freshness Audit Daily Pipeline health, timestamp verification
Alert Threshold Analysis Weekly Dynamic threshold adjustments
Coverage Assessment Monthly Infrastructure changes, new services
Performance Metrics Quarterly Historical trends, optimisation insights

These reviews form the backbone of a reliable monitoring framework. Leveraging AI-powered anomaly detection and dynamic thresholds can further refine this process, ensuring your focus stays on actionable issues.

Setting Metrics Standards

To combat data sprawl and keep your metrics relevant, establishing clear standards is crucial. Achieving consistency across cloud platforms involves a mix of automation, governance, and adaptable policies.

Here are some key components for building a solid metrics framework:

  • Unified Data Collection: Tools like OpenTelemetry and standardised metric exporters can ensure consistent data gathering across platforms.
  • Normalised Logging: Solutions such as OpenTelemetry Collector or Fluent Bit can standardise logs during ingestion, ensuring uniformity before data reaches your monitoring systems.
  • Automated Discovery: Set up systems to automatically detect new resources and services that require monitoring, ensuring your coverage evolves with your infrastructure.

To keep your operations running smoothly, adjust update frequencies based on the importance of each dataset. Consider these additional measures for efficiency:

  • Perform quarterly audits to enforce policies and evaluate performance metrics.
  • Assign clear ownership for monitoring and maintaining data freshness.
  • Set automated refresh schedules tailored to operational priorities.
  • Use real-time synchronisation for metrics critical to business operations.

As cloud environments grow and change, monitoring tools and practices must keep pace. Regularly testing your tools can reveal gaps and help refine alert standards to address emerging vulnerabilities.

Conclusion

Managing metrics in a multi-cloud environment is no small feat. In fact, over 80% of IT professionals report difficulties with cloud spend management. Yet, cloud services do offer a significant upside, such as reducing routine maintenance time by an impressive 69%.

To navigate these challenges successfully, strong governance and a focus on cost metrics are essential. For example, using a master AWS organisation payer account can serve as a single source of truth for tracking cloud expenses. Pair this with real-time analytics, and you can make timely, informed cost decisions.

But cost management is just one piece of the puzzle. Ensuring security and compliance across platforms is equally important. Comprehensive multi-cloud governance not only enhances security and compliance but also improves operational efficiency.

For digital agencies, SaaS startups, and EdTech companies, here are a few actionable steps:

  • Implement strict identity and access management policies across all cloud platforms.
  • Leverage cloud-native governance tools to gain real-time visibility.
  • Establish open communication channels among all stakeholders.
  • Automate processes for optimising cloud spend to save time and resources.
  • Regularly test and refine monitoring tools to ensure they remain effective.

FAQs

How does OpenTelemetry simplify standardising metrics across multi-cloud environments?

OpenTelemetry makes it easier to manage metrics across multi-cloud environments by providing a single framework for gathering, processing, and exporting telemetry data, including logs, metrics, and traces. By ensuring consistent data formats, it simplifies integration and helps streamline performance analysis across various cloud platforms.

Using OpenTelemetry, developers only need to instrument their applications once, and the same telemetry data can be utilised across all platforms. This reduces the hassle of managing multiple tools, improves observability, and offers better insights into system performance - key for effectively handling multi-cloud operations.

How can I manage unexpected costs in a multi-cloud environment?

Managing unexpected costs in a multi-cloud environment calls for a thoughtful and proactive strategy. The first step is to achieve real-time visibility into your cloud spending. By using tools that unify data from various providers, you can monitor expenses, identify spending patterns, and make accurate cost projections.

To keep costs under control, focus on rightsizing your resources - ensuring they align with your actual requirements. Make use of commitment-based discounts whenever possible. Regular audits of your cloud usage can uncover underutilised resources and unexpected charges, such as data transfer fees. Automating cost management processes can also help streamline this effort, making it easier to manage expenses effectively.

If your team lacks the capacity to handle these complexities, services like Critical Cloud offer expert support. They provide tailored solutions for cost management and compliance-ready infrastructure, allowing you to maintain oversight without adding unnecessary complications.

Why is it important to align security metrics in a multi-cloud environment, and how can businesses achieve this?

Aligning Security Metrics in a Multi-Cloud Environment

Managing security across multiple cloud platforms can be tricky, especially since each provider comes with its own set of tools and frameworks. Without proper coordination, this can result in fragmented policies and potential vulnerabilities. Common issues like misconfigured resources or overly permissive access controls often stem from a lack of alignment between platforms.

To tackle these challenges, it's crucial to implement a unified security strategy. This means standardising security policies across all cloud services, automating compliance checks to catch issues early, and using centralised monitoring tools for a clear, consolidated view of your security metrics. Regular audits and applying consistent security measures can also go a long way in reducing risks, keeping your multi-cloud environment both secure and resilient.

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