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Your hub for AIOps, AI-powered cloud support, and SRE insights. Explore expert strategies to boost performance, cut costs, and enhance security. Short on time? Check out our 2-Min Reads for quick takeaways!

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Unlock Cloud Potential with AI & SRE Insights

Dive into expert-led articles on AI-powered cloud support, Site Reliability Engineering (SRE), and cloud optimisation. Discover how to enhance performance, reduce costs, and future-proof your cloud environment with actionable insights from the Critical Cloud team.
  • Critical Cloud
  • 1st March 2025

Why It’s Time to Move Beyond an Outdated Metric in SRE

MTTR (Mean Time to Repair) has long been used as a key reliability metric in SRE and DevOps, but thought leaders argue it is flawed and misleading in modern, complex systems. The metric assumes incidents are uniform, ignores human factors, and encourages bad incentives like rushed fixes over resilience. In this article,  we discuss whether SREs should abandon MTTR altogether, or if it still has a place in modern incident management.

MTTR? Is it outdated for SREs?
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