Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

• Personal Identifiable Information: Name, email address, phone number, and company name when you fill out forms or contact us.
• Usage Data: Details about how you use our website, including IP address, browser type, pages viewed, and interaction with content.
• Cookies: Information collected through cookies and similar tracking technologies to improve your experience on our site.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide the services or information you request.
• Communication: To respond to enquiries, send updates, and provide relevant marketing communications.
• Improvement: To improve our website, services, and customer experience.
• Legal Compliance: To comply with applicable laws, regulations, or enforceable government requests.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Trusted third-party partners who assist us in operating our website and services.
• Legal Requirements: Government authorities or other parties when required by law.

4. Cookies and Tracking Technologies

We use cookies to:

• Understand how visitors interact with our website.
• Enhance user experience through tailored content.
• Improve website performance and functionality.

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our site.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You have the following rights under data protection laws:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to update or correct your personal data.
• Deletion: Request the removal of your data, where applicable.
• Objection: Opt out of marketing communications at any time.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at legal@criticalcloud.ai.

7. How We Protect Your Information

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and regular security assessments.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing your information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: