We help tech-led teams get to signal quality fast: consistent instrumentation, sensible alerting, clear ownership, cost guardrails, and dashboards that match how your services actually run. Powered by Datadog isn’t a slogan for us, it’s how we operate. The accreditation is also the foundation of how we keep AI operations in control.
Adopt → Optimise → Manage covers the full lifecycle. Accelerators deliver one capability fast without a full-platform project.
We run Datadog every day inside our managed service (Critical Support). That means our advice is grounded in what works under pressure: incident response, alert tuning, ownership mapping, telemetry cost control, and repeatable standards.
If you want 24×7 operations with Datadog embedded into the service model, see Critical Support.
Three phases cover the full Datadog lifecycle. Eight fixed-scope Accelerators add fast capability delivery in one area without a full platform project. Full service detail, including the decision table and individual pages for every service, is at the Datadog services catalogue.
Adopt, Get Datadog live properly
FETCH (complimentary trial enablement), HyperCare (two-week post-go-live sprint), and LaunchPad (fully managed rollout across Assess → Pilot → Scale). Built right the first time so you don’t rebuild later.
Optimise, Make an existing deployment work
HealthScan (independent read-only assessment, health scorecard, prioritised backlog in 1–2 weeks) and Catalyst (backlog-led improvement engineering, practitioners deliver, not more reports).
Manage, Ongoing platform operations
Managed Datadog (recurring monthly platform ops: backlog execution, governance, signal quality, product expansion) and Critical Support (adjacent 24×7 cloud incident response, Datadog at the core).
Accelerators, One capability, four weeks
Eight fixed-scope, four-week deliveries across Infrastructure Observability, Code Security, Cloud Security, Threat Management, Digital Experience, Software Delivery, Service Management, and AI Observability.
Basic agents and ad-hoc dashboards; minimal tagging and depth.
Complete infra + APM + log coverage, ownership, alerts, dashboards, SLOs.
Cost optimisation, noise reduction, governance, automation, SLO lifecycle.
Predictive insights, synthetic UX, deeper APM optimisation, reliability engineering.
We cover the full Datadog platform, with deeper focus on observability, security, digital experience, and AI monitoring. The goal is one consistent, searchable view across infrastructure, applications, logs, security signals, cloud cost, and AI workloads.
Observability
Infrastructure, containers, logs, traces and service health, joined up so engineers can answer “what changed?” fast.
Digital experience
APM and user experience monitoring that connects customer impact to services and deployments.
Security
Security telemetry that becomes operational: detection, triage, and response workflows aligned to ownership.
AI
Observability for AI workloads plus LLM monitoring where relevant, so performance and cost stay predictable.
We regularly implement and optimise additional Datadog surfaces-depending on your stack and operating model.
Traditional MSPs often rely on proprietary monitoring that limits customer insight. Critical Cloud takes a different approach: bespoke managed services built on Datadog. Customers retain direct access to their Datadog environment, with full-fidelity visibility tailored to your AWS and/or Azure architecture.
Datadog partner by market: United Kingdom · Ireland · EMEA overview · All partner credentials
If you’re moving off legacy tooling, we deliver structured migrations with clear scope, low risk, and operational continuity. The most common request: Splunk → Datadog.
Splunk → Datadog (logs + dashboards)
A predictable migration to Datadog log ingestion: pipeline design, tagging and enrichment, dashboard recreation, side-by-side validation, and a controlled cutover.
What we do
How we deliver
Result: clean Datadog pipelines, dashboards that work day one, and a cutover without visibility gaps.
Discuss a migration →Tool consolidation & observability redesign
If you have multiple monitoring tools, duplicated alerting, or inconsistent tagging, we can redesign the observability layer so teams have one clear operational picture.
Examples of Datadog work across implementation, optimisation, and managed outcomes.
OPX, Driving observability with Datadog
Datadog-first observability patterns to improve visibility and operational confidence.
CETA, FETCH trial enablement
Structured setup and guided adoption to prove value fast during a Datadog trial.
EIP, Datadog HyperCare
Post go-live stabilisation: noise reduction, standards, and stronger operational workflows.
It depends on the engagement. HyperCare and Managed Datadog can often be delivered with admin access to your Datadog account only. LaunchPad may require infrastructure access to implement agents, integrations, and standard patterns end-to-end.
Yes. We can stabilise and improve an existing setup: tagging, dashboards, alert noise reduction, SLOs, cost guardrails, and expanding coverage in controlled waves.
Start with FETCH if you want structured, low-friction support during the trial. If you already know you want Datadog and you’d rather not run the rollout yourself, LaunchPad is the fastest path to a production-grade setup.
Yes. We commonly help teams operationalise security signals and implement cloud cost visibility and guardrails. The goal is to create actionable workflows (not just more dashboards).
AWS and Azure. We implement Datadog in both, and we also operate cloud platforms 24×7 through Critical Support.
Tell us what you’re trying to achieve, clean rollout, better signals, security visibility, cost control, or AI observability. We’ll recommend the right service and the simplest next step.
