Critical Cloud is the world's first Powered by Datadog accredited MSP and a Datadog Advanced Partner, operating in Ireland from our Dublin office. We deliver Datadog for Irish and EU businesses on AWS and Azure — with EU data residency as a native capability, not an afterthought.
Regulatory context matters in Ireland. Post-Brexit, UK-only partners operate outside the EU data protection framework by default. Critical Cloud operates within it: Dublin-based, EU cloud region depth, and GDPR-aligned service agreements.
What "EU-ready" means in practice for Irish and regulated businesses.
app.eu.datadoghq.com, keeping telemetry within the EU (AWS Frankfurt, eu-central-1).Most Datadog MSPs are UK or US-based. For Irish and EU-regulated businesses that need telemetry data to stay within the EEA, that creates a data governance problem. We don't have that problem.
Datadog operates a dedicated EU site (app.eu.datadoghq.com) that stores and processes data exclusively within the EU — specifically in AWS eu-central-1 (Frankfurt). It is a separate Datadog account from the US site, with no cross-region data flow. This is the correct configuration for Irish and EU-regulated organisations where GDPR or sector-specific regulation requires operational telemetry to remain within the EEA.
Datadog EU site — key facts
datadoghq.eu endpointsCritical Cloud has operational experience on both the US and EU Datadog sites. We advise on which is right for your architecture and compliance posture — and configure the deployment accordingly.
We are not a legal or compliance firm. But we know precisely where data residency affects Datadog architecture, and we build deployments that are correct from day one.
Five principles we hold ourselves to on every engagement — whether a two-week HealthScan or a multi-year managed relationship. These are the criteria we would tell any buyer to apply when evaluating a managed Datadog MSP in Ireland.
Transparency
You keep full access to your Datadog data, dashboards, and decisions at every stage. No black-box managed service; your Datadog environment is always yours to inspect and interrogate.
Ownership
Approved backlog items are completed, not handed back half-finished with a recommendation to buy more time. We take accountability for delivery, not just for advice.
Collaboration
Platform, ops, dev, and security teams work from one shared plan. Datadog only delivers its full value when the context it captures is shared across the right people, not siloed by team or tool.
Enablement
Better standards, templates, and working knowledge remain in your team after every engagement. We build for capability transfer, not dependency. Your team should be stronger at using Datadog after we leave than before.
Integration
Datadog work is tied to reliability, security, performance, and cost outcomes — not adoption metrics. The platform is the means; measurable operational improvement is the goal.
These principles apply equally across our UK, Ireland, and EMEA engagements. One standard, every market.
The full lifecycle — from trial enablement to 24×7 managed operations — delivered from Dublin with EU data residency configuration as standard.
Adopt — get Datadog live
FETCH™ for trial enablement, LaunchPad™ for a fully managed rollout,
and HyperCare™ for hands-on support after go-live.
EU data residency configuration — Datadog EU site, datadoghq.eu
agent endpoints — is included as standard for Irish deployments.
Optimise — improve existing deployments
HealthScan™ is a read-only, 1–2 week independent assessment: health scorecard, prioritised backlog, and stakeholder-ready findings. Catalyst delivers the improvements once the backlog is agreed — practitioner work, not more reports.
Manage — ongoing operations
Managed Datadog for continuous platform management, and Critical Support for full 24×7 cloud incident response — both with Datadog as the operational core. Managed from Dublin for Irish entities; EU data residency maintained throughout.
Accelerators — one product area in four weeks
Eight fixed-scope, fixed-price, four-week capability deliveries, each producing a working implementation and handover artefacts. Available in Ireland with EU data residency configuration. Covers Infrastructure Observability, Cloud Security, AI Observability, and five more.
Full service detail and the complete accelerator catalogue are on the UK&I partner page. All services are available in Ireland with EU configuration where required.
Datadog engagements across implementation, stabilisation, and managed observability — reflecting the same engineering standards applied on Irish deployments.
OPX — Datadog-first observability on Azure
Full-stack visibility, faster incident response, and monitoring standards that scaled with the platform as OPX migrated to Azure.
CETA — Datadog trial value, fast
FETCH™ trial enablement followed by HyperCare™ for production-ready dashboards, monitors, tagging standards, and APM.
EIP — Datadog across 140+ services
Fast rollout across a complex Azure environment. HyperCare™ across 140+ services with automation, enablement, and hands-on engineering support.
Independently certified, Dublin-operated, and carrying the accreditations that matter specifically for Irish and EU buyers. These are audited facts, not marketing claims.
Powered by Datadog — world's first
Datadog's recognition that our managed service is operationally built on the platform. No other MSP in Ireland or the UK holds this accreditation.
Datadog Advanced Partner
Requires certified engineers, active customer delivery, and independently validated outcomes — not just contract volumes or logos.
Dublin — 88 Harcourt Street, D02
A working office in Dublin 2 with an Ireland-based engineering and account management team. Dublin-contracting for Irish and EU entities; UK-contracting for UK entities.
GDPR-aligned service delivery
Data processing agreements aligned to GDPR Article 28, with Dublin as the contracting entity for Irish engagements. EU data residency on the Datadog EU site available as a standard configuration option.
ISO 27001 + Cyber Essentials Plus
Independently audited information security management. ISO 27001 is widely recognised across Irish enterprise and regulated-sector procurement. Documentation available on request for due diligence.
AWS Partner + Microsoft Partner
Active partner status on both platforms, with operational depth in eu-west-1 (AWS Ireland) and Azure West Europe. We run Datadog in EU cloud regions daily.
Questions we hear most from Irish and EU-regulated teams evaluating a managed Datadog service.
Yes. Critical Cloud can configure and operate Datadog on the EU site
(app.eu.datadoghq.com), where data is stored in
AWS Frankfurt (eu-central-1) within the EU. This is the correct configuration for
Irish and EU-regulated organisations where GDPR or sector regulation requires
operational telemetry to remain within the EEA.
In practice this means: agents configured to target datadoghq.eu
endpoints; a separate Datadog EU account with no cross-region data flow;
and dashboards, monitors, and logs all resident on the EU site.
We also advise on Datadog's EU Data Processing Addendum and what it covers.
Yes. For Irish engagements, Critical Cloud provides data processing agreements aligned to GDPR Article 28, with Dublin as the contracting entity. EU data residency on the Datadog EU site is a standard configuration option for any deployment where data localisation is required — not a premium add-on.
We are not a legal or compliance firm, but we know precisely where Datadog architecture intersects with data governance requirements, and we build deployments that are compliant from day one.
Yes. Critical Cloud operates from 88 Harcourt Street, Dublin 2, as part of our UK and Ireland practice. Our Dublin presence includes engineering, account management, and service delivery. It is a working office — not a registered address established for post-Brexit optics.
Yes. We operate extensively on AWS eu-west-1 (the AWS Ireland region) and Azure West Europe and North Europe. Datadog instrumentation in these regions requires specific agent endpoint configuration, log pipeline routing, and cloud integration setup — we handle this as part of any Irish deployment, not as an extra.
Beyond technical depth — Powered by Datadog accreditation, certified engineers, operational track record — Irish and EU buyers should specifically check for:
EU data residency capability. Can the partner configure and operate the Datadog EU site? Do they understand EU-specific agent endpoints, account structure, and Datadog's EU DPA?
A real Ireland presence. Not a sales address, but an operating team familiar with Irish cloud infrastructure (eu-west-1), contract structures, and the practical regulatory context Irish businesses operate in.
GDPR-aligned service agreements. Data processing agreements under GDPR Article 28 — not just UK-centric certifications or SOC 2 reports.
Post-Brexit, UK-based partners operate under a different data protection regime. While the UK has an EU adequacy decision, this adds contractual and legal complexity for Irish and EU entities that prefer to keep data processing within the EEA without relying on adequacy decisions that can be challenged or revised.
Critical Cloud operates on both sides. For UK entities: UK-contracted with ISO 27001 and Cyber Essentials Plus. For Irish and EU entities: Dublin-contracted with GDPR-aligned agreements and EU data residency as standard. For businesses with UK and Irish/EU footprints, this means one partner who can deliver the right configuration in each jurisdiction — including Datadog EU site deployments — without splitting the engagement across two firms.
Whether you're evaluating Datadog, running a trial, planning an EU-compliant rollout, or looking for a managed Datadog MSP based in Ireland — Critical Cloud is the world's first Powered by Datadog accredited partner, with Dublin operations and EU data residency as standard. Book a call and we'll recommend the right next step.