Case study · Datadog adoption on Azure

OPX: Driving observability with Datadog

As OPX scaled and migrated to Azure, Critical Cloud made Datadog the backbone of observability—delivering full‑stack visibility, faster incident response, and proactive monitoring that reduced noise.

Technology
Industry
Azure
Cloud
Datadog + Cloudflare
Key platforms
24×7
Visibility
Datadog Azure Cloudflare Observability Migration
Opx
In their words

“Critical Cloud became an extension of our team at a crucial moment. Their Datadog and cloud expertise gave us confidence and delivered a seamless migration.”

— Drew Berry, CTO, OPX

Customer

OPX provides a platform for operational excellence, helping organisations streamline workflows and deliver measurable results.

Challenge

As OPX scaled its platform and migrated from Heroku to Azure, the team needed enterprise-grade observability to protect performance, security, and resilience—without pulling engineers into constant firefighting.

What we did

Results

24×7 visibility

Unified telemetry across infrastructure, logs and APM for faster understanding and diagnosis.

Faster incident response

AIOps-enabled workflows improved response and resolution speed.

Less noise, more focus

Proactive monitoring reduced alert noise and freed engineers to focus on product innovation.

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