01
Cover letter + CV
The cover letter matters most. Tell us what draws you to Critical Cloud and what you'd want to learn in your first six months.
Careers at Critical Cloud
Build modern cloud operations,
powered by Datadog.
We're not currently hiring, but we're building the pipeline now. Submit your application for any role that fits, we'll be in touch when the timing is right.
7 roles
Pipeline open
Datadog-first
Certs funded, contractual
AWS + Azure
Real multi-cloud operations
UK Remote
Cardiff · London · Dublin
All roles, pipeline open
Seven roles across engineering, delivery, and commercial
We're not actively hiring right now. Apply to join the pipeline, we'll reach out when a role opens. Cover letter required for all applications.
Engineering · SRE
Graduate Site Reliability Engineer
Work alongside senior engineers on real production environments. Real Datadog, AWS, and Azure from day one, not a rotation scheme.
Engineering · SRE
Junior Site Reliability Engineer
Independent ownership of production environments across a customer portfolio. Real on-call, real Datadog, real infrastructure.
Engineering · AI & SRE
Graduate Engineer: AI & Site Reliability
Split equally between building AI-assisted operations tooling and hands-on SRE work. Two disciplines, one engineer.
Delivery
Junior Delivery Manager
Own a portfolio of Critical Support customers, onboarding, service reviews, SLA management, and escalations. Reports to the COO.
Delivery
Graduate Delivery Manager
Entry-level delivery management, onboarding, service reviews, and customer communications for a Critical Support portfolio.
Commercial
Junior Account Executive
Own the full sales cycle for tech-led SMB accounts. Work directly under the CRO, selling Datadog-native managed services.
Cover letter required, tell us what draws you to Critical Cloud and what you'd want to learn. Send to careers@criticalcloud.ai.
Working here
What Critical Cloud looks like from the inside
How we work
- Operational clarity: dashboards and alerts reflect how the platform actually behaves, we maintain that standard continuously.
- Ownership: we don't hide behind tickets. We take responsibility end-to-end and fix the underlying cause, not just the symptom.
- Continuous improvement: every customer gets measurable improvement work, every month.
- Security-minded: ISO 27001 and Cyber Essentials Plus shape how we build and operate, not just badges.
Certifications, funded and contractual
Datadog, AWS, Azure, and AI tooling certifications are paid by the company. Written into the employment contract, not left to manager discretion.
Datadog certs
AWS certs
Azure certs
AI tooling certs
Remote-first. UK-based. 25 days holiday + bank holidays + birthday month day off. Flexible working from day one.
The process
How we hire
Simple, fast, no surprises.
02
Intro call
Short conversation to align on the role, working style, and expectations.
03
Technical or practical
Real scenarios from the work we do. Small, focused task, you'll know what good looks like before you start.
04
Meet the team
Make sure the working style fits on both sides. If it does, we move fast.
FAQ
Are you hiring right now?
Not actively, but we're building the pipeline. Apply for any role that fits, we keep applications on file and reach out when roles open. No placeholder rejections.
Do I need Datadog experience?
For SRE roles: yes, or strong willingness to go deep fast. For delivery and commercial roles, awareness of what Datadog does matters more than hands-on depth.
Are these roles fully remote?
UK-based remote, with offices in Cardiff, London, and Dublin. Working pattern is discussed per role.
Do you work with recruiters?
We prefer direct applications. If you're a recruiter with clear role alignment, email careers@criticalcloud.ai.
Interested in joining Critical Cloud?
Send a cover letter and CV to careers@criticalcloud.ai, we'll be in touch when the right role opens.