CETA:
Getting more from a Datadog trial
CETA used Critical Cloud’s FETCH™ service to see Datadog value fast, then extended with 90‑day HyperCare™ to support adoption with best‑practice dashboards, monitors, tagging and APM.
“Critical Cloud’s support has been invaluable. We saw value fast and adopted Datadog with confidence-without losing time in documentation.”
Customer
CETA Software provides production management solutions for media and entertainment-supporting VFX, production, and game development teams with scalable workflows for bidding, scheduling, billing, and reporting.
Challenge
CETA wanted to properly evaluate Datadog before selecting a new observability platform. With a lean DevOps team and a time‑sensitive migration, they needed a production‑like trial setup that proved value fast.
What we did
FETCH™ (trial enablement)
- Built customised infrastructure dashboards and monitors with anomaly detection.
- Configured APM (PHP), unified tagging, and practical debugging workflows.
- Applied best practice for logs, synthetics, and incident management.
- Explored advanced features including GitLab integration and preview capabilities.
Then: HyperCare™ (90 days)
To support adoption after the trial, CETA extended with HyperCare to stay on track during the first three months of rollout.
Results
- Rapid time‑to‑value: a trial that showed real monitoring insights quickly.
- Observability configuration aligned with best practice and ISO 27001 requirements.
- Confidence to move forward with Datadog adoption and rollout.
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