CETA: Getting more from a Datadog trial
CETA used Critical Cloud’s FETCH™ service to see Datadog value fast, then extended with 90‑day HyperCare™ to support adoption with best‑practice dashboards, monitors, tagging and APM.
“Critical Cloud’s support has been invaluable. We saw value fast and adopted Datadog with confidence—without losing time in documentation.”
Customer
CETA Software provides production management solutions for media and entertainment—supporting VFX, production, and game development teams with scalable workflows for bidding, scheduling, billing, and reporting.
Challenge
CETA wanted to properly evaluate Datadog before selecting a new observability platform. With a lean DevOps team and a time‑sensitive migration, they needed a production‑like trial setup that proved value fast.
What we did
- Built customised infrastructure dashboards and monitors with anomaly detection.
- Configured APM (PHP), unified tagging, and practical debugging workflows.
- Applied best practice for logs, synthetics, and incident management.
- Explored advanced features including GitLab integration and preview capabilities.
To support adoption after the trial, CETA extended with HyperCare to stay on track during the first three months of rollout.
Results
- Rapid time‑to‑value: a trial that showed real monitoring insights quickly.
- Observability configuration aligned with best practice and ISO 27001 requirements.
- Confidence to move forward with Datadog adoption and rollout.
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