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OPX: Driving Observability with Datadog

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Industry

Technology

Challenge

As OPX scaled its platform, it needed enterprise-grade observability to ensure performance, security, and resilience across its growing cloud footprint. The team sought expert guidance to accelerate Datadog adoption while managing a complex cloud migration.

Results

With Datadog in place, OPX achieved 24/7 visibility across its platform, faster incident response and resolution through AIOps-enabled workflows, proactive monitoring that reduces noise and sharpens focus, and the ability to redirect engineering time toward innovation instead of firefighting.

Key Product

Azure, Datadog, Cloudflare

24/7
Incident Response
100%
Proactive Monitoring

Critical Cloud became an extension of our team at a crucial moment. Their expertise with Datadog, modern observability, and cloud architecture gave us confidence in our platform and delivered a seamless migration. Today, we operate with greater visibility and confidence knowing Critical Cloud has our back.

Drew Berry

CTO, OPX

picture of an office, with a few people working at desks

About OPX

OPX provides a cutting-edge platform for operational excellence, helping organisations streamline workflows and deliver measurable results.

The Challenge

As OPX scaled its operational excellence platform, the team faced a critical visibility gap. Migrating from Heroku to Azure brought flexibility and control, but also complexity. OPX needed enterprise-grade observability to ensure performance, security, and resilience, while freeing engineers to focus on product innovation rather than incident firefighting.

The Solution

Critical Cloud partnered with OPX to make Datadog the backbone of its observability strategy. Our team:

  • Conducted an independent architecture assessment to identify risks and gaps.

  • Deployed Datadog for infrastructure monitoring, log aggregation, Application Performance Monitoring (APM), and security monitoring.

  • Integrated Datadog with OPX’s Azure and Cloudflare environment for full-stack visibility.

  • Leveraged the Datadog for Startups program to accelerate adoption of enterprise-grade features.

The Results

With Datadog in place, OPX achieved 24/7 visibility across its platform, faster incident response and resolution through AIOps-enabled workflows, proactive monitoring that reduces noise and sharpens focus, and the ability to redirect engineering time toward innovation instead of firefighting.

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