Expert IaaS & PaaS cloud support for Tech-Led SMBs.
Critical Cloud delivers AI-powered cloud support services designed for tech SMBs. Our SRE experts provide IaaS & PaaS solutions, offering proactive monitoring, cost optimisation, and 24/7 incident response to keep your business running smoothly.
Your cloud. Your rules. Our expertise.
Our AI-powered cloud support services for Tech-Led SMBs
We’ve crafted three specialised services to ensure your cloud platform runs at its best: Critical Response for emergencies, Critical Support for proactive improvements, and Critical Care for a fractional SRE & DevOps teams. Whatever your needs, we’re here 24/7 to keep your cloud platform performing flawlessly, so you can focus on what matters most, growing your business.
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Critical Response
When cloud emergencies strike, rely on our 24/7 incident management. We minimise downtime with real-time monitoring, automated incident response, and expert-led recovery
Go beyond reactive support. Critical Support offers proactive cloud optimisation, combining incident response with continuous improvement to enhance reliability, security, and efficiency.
Critical Care provides fractional SRE & DevOps teams. Whether enhancing reliability, automating infrastructure, or ensuring compliance, our embedded engineers help you scale without full-time overhead.
We support Tech-Led SMBs across diverse industries
What our customers say
Why Tech-Led SMBs trust Critical Cloud for AI-powered cloud support
Our clients are at the heart of everything we do. From FinTech innovators to HealthTech leaders, we’ve built lasting partnerships with in-house technology teams by delivering reliable, proactive, and tailored cloud support services.
Honestly, working with Critical Cloud has been a game-changer for us. They’ve simplified everything with our cloud setup; no more stress, no more surprises. Thanks to their proactive support, we’ve slashed downtime and saved a ton on costs. They just get it.
Founder
Tech Startup
We’ve known the Critical Cloud team for years, and they’ve always been in our corner. Their flexible contracts are exactly what we needed. Scaling our business has been so much smoother with their guidance and knowing we’re not locked into rigid contracts is a big relief.
CTO
FinTech
As a social housing provider, we needed someone who really understood our unique challenges. The Critical Cloud team has been a perfect fit, they’re not just ticking boxes. They are truly helping us modernise and secure our tenant systems. It’s been a genuine partnership from day one.
IT Director
Social Housing Partnership
I’ve worked with the team at Critical Cloud before, and I knew they’d be brilliant, but they’ve still managed to exceed my expectations. They’re proactive, always one step ahead, and we genuinely trust them to keep everything running smoothly. You won’t find a better team to have on your side.
COO
MedTech SaaS
Take your next step with Critical Cloud
Simplify your cloud management with our AI-powered support.
Let us handle the complexities, so you can focus on growing your business.
Our team is here to enhance and optimise your cloud operations. Whether you need immediate support, performance optimisation, or help evolving your infrastructure, we'll create a tailored plan for your needs.
