Critical Care
Whether you need to enhance reliability, automate infrastructure, or ensure compliance, our fractional engineers work as an extension of your team.
Fractional SRE & DevOps Teams for Tech-Led Scaleups
Scale engineering capabilities without hiring full-time staff. Critical Care provides on-demand, embedded SRE & DevOps teams that integrate seamlessly into your existing workflows. Enhancing reliability, automation, and cloud efficiency.
Our fractional teams are powered by advanced automation and intelligent insights, ensuring proactive, high-performance cloud operations, while your team retains full control.
Even with embedded teams, you'll get access to all the great benefits of our Augmented Intelligence Model (AIM), which combines AIOps with our expert SRE & DevOps practices. The result? A smarter, more efficient cloud strategy that transforms operations.
Flexible cloud operations tailored to your business.
Critical Care provides on-demand, embedded SRE and DevOps teams designed to scale with your business. Whether you need expert-led automation, enhanced reliability, or compliance-driven cloud operations, our fractional engineers integrate seamlessly into your team offering the flexibility of top-tier talent without the cost of full-time hires.
Unlike traditional cloud support, Critical Care empowers you to shape how your cloud operates. Whether you need to augment your in-house team or access specialised engineering expertise, our model ensures that every engagement is tailored to your priorities.
Our teams leverage the Augmented Intelligence Model (AIM), a combination of AIOps, automation, and expert SRE and DevOps practices, to deliver proactive, high-performance cloud operations while you remain in full control.
At the core of Critical Care are three key components:
- Fractional Engineering Teams: Flexible SRE and DevOps capacity to optimise cloud performance, automation, and security.
- Tailored Engagement Models: Choose part-time, dedicated, or shared engineers to match your operational needs.
- Seamless Team Integration: Our experts work within your workflows, enhancing operations without disrupting control.
This structure allows you to fine-tune both the technical and operational elements of your cloud strategy, ensuring your infrastructure is resilient, cost-efficient, and aligned with your business goals.
Core features of Critical Care
Every Critical Care engagement comes with expert support and intelligent automation to keep your cloud operations running smoothly, securely, and efficiently, while ensuring your team retains ownership of the environment.
Fractional SREs & DevOps Engineers On-Demand
Get embedded experts to improve reliability, automation, and cloud efficiency, without hiring full-time.
Proactive Cloud Reliability, Engineered for Resilience
Prevent issues before they arise with proactive risk mitigation and continuous reliability improvements.
Seamless Team Augmentation
Scale engineering capabilities with part-time, dedicated, or shared teams that integrate into your workflows.
Integrated Security & Continuous Compliance Support
Enhance security and maintain compliance with continuous monitoring, while you control key decisions.
Smart Cost Optimisation with FinOps Insights
Reduce cloud costs with data-driven insights and FinOps best practices. Your budget, your rules.
Customisable Specialist Engineering
Our engineers specialise in infrastructure as code (IaC), observability, security, and cloud cost optimisation.
Advanced Tools to Enhance Operations
Leverage premium tools like DataDog and SquadCast for smarter operations, fully integrated with your workflows.
Strategic Partnership for Cloud Success
Proactive support and expert guidance focused on your success, while you lead the way.
Engineering Capabilities.
Critical Care is not a one-size-fits-all solution. Our fractional SRE and DevOps teams provide scalable expertise tailored to your specific cloud needs, whether in AWS, Azure, or hybrid environments.
Rather than rigid service tiers, we offer flexible engagement models where you can choose the right level of engineering support. Whether you need ongoing reliability engineering, automation, or cloud optimisation, our teams integrate seamlessly into your workflows.
To simplify engagement, we offer different levels of support, ranging from part-time assistance to fully embedded engineering teams to ensuring you get the expertise you need without unnecessary overhead.
Site Reliability Engineering (SRE)
Enhance system reliability, resilience, and performance through advanced incident management, performance optimisation, and real-time monitoring.
DevOps Engineering
Streamline software delivery with automated CI/CD pipelines, infrastructure as code (IaC), and modern deployment strategies, including GitOps and container orchestration.
CloudOps & Platform Engineering
Optimise cloud resources, manage multi-cloud and hybrid environments, and ensure cost efficiency with FinOps practices, security frameworks, and disaster recovery planning.
40% faster incident mitigation with AIOps
Accelerate issue detection and resolution with real-time cloud monitoring and AIOps-driven insights, reducing customer impact.
60% more engineering time for innovation
Reduce operational firefighting with proactive engineering, giving your team more time to focus on innovation.
25% reduction in cloud costs with data-driven FinOps
Reduce cloud waste with AI-powered cost optimisation, ensuring resources are right-sized and efficiently managed.
How Critical Care delivers results.
While the expertise of our fractional SRE and DevOps teams defines what Critical Care delivers, our tailored engagement models determine how it integrates with your business. This approach ensures flexibility in team structure, service levels, and operational alignment, allowing you to scale support as needed.
Flexible SLAs & Performance Alignment
Critical Care adapts to your business priorities with tailored response and resolution times. Our engagement models ensure service levels align with your operational needs, whether optimising uptime, reducing latency, or maintaining compliance with industry-specific security frameworks.
Scalable Team Integration
Select the right mix of fractional SRE, DevOps, CloudOps, and security experts to match your evolving needs. Whether augmenting your in-house team or embedding dedicated engineers, you have the flexibility to adjust team size and expertise as your operations grow.
Adaptive Workflows & Automation
Align Critical Care with your processes through custom workflows, playbooks, and automation strategies. Our teams integrate seamlessly into your existing environment, implementing automation scripts, incident response plans, and escalation paths to enhance efficiency and reduce manual effort.
Focused on your business, powered by our expertise.
Critical Care isn’t just about managing your cloud. Critical Care transforms your operations for resilience, performance, and growth.
Expert-Led Cloud Operations, Enhanced by Intelligent Automation.
Seamless cloud support powered by expert engineers and smart automation.
Flexible Service Models, Designed Around You.
Business-Driven Impact with Measurable Results.
Focused on what matters: resilience, cost efficiency, and growth. Our support drives outcomes, your team leads the strategy.
Your Cloud. Your Rules. Our Expertise.
Expert-led support designed to complement your team, ensuring you stay in charge of your cloud.
Explore our cloud support services
Critical Response
Reactive incident management featuring rapid detection and response, intelligent triage and swift recovery to help your team stay in control.
Critical Support
24/7 incident response plus proactive improvement engineering, operational health scoring and compliance & risk management.
Critical Care
Fractional SRE & DevOps teams for tech-led SMBs provides scalable expertise without full-time headcount, keeping you in control.
Need to Scale Cloud Operations? Get a Fractional SRE Team Today.
Let us simplify the complexities, while you focus on growing your business. Keeping you always in control.
Our team is here to guide you through every step of your cloud journey. whether you’re looking for immediate support, long-term optimisation, or migration solutions, we’re ready to create a tailored plan for your needs.