Terms & Conditions

Terms and Conditions of Use

Terms & Conditions

Effective Date: January 1st 2025

Welcome to the Critical Cloud website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree to these terms, please refrain from using our website.


1. Website Ownership and Operator

This website (www.criticalcloud.ai) is owned and operated by Critical Cloud, headquartered at:
One Central Square, Central Square, Cardiff, CF10 1FS, United Kingdom.


2. Use of Website

You may use this website for personal and business purposes, provided that you:

  • Do not use it in any way that breaches applicable laws or regulations.
  • Do not access, interfere with, damage, or disrupt any part of this website, its servers, or its infrastructure.
  • Do not use any automated system or software to extract data for commercial purposes without prior written consent.

We reserve the right to restrict or terminate your access to the website at our discretion, without notice.


3. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Critical Cloud or its licensors. You may not reproduce, modify, distribute, or republish any content without prior written consent.


4. Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement. Critical Cloud is not responsible for the content, privacy policies, or practices of any third-party sites.


5. Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without any warranties, express or implied. While we strive for accuracy, Critical Cloud does not guarantee that the website will be error-free, secure, or continuously available.


6. Limitation of Liability

To the maximum extent permitted by law, Critical Cloud shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use or inability to use the website.
  • Errors, omissions, or inaccuracies in the content.
  • Loss or damage resulting from unauthorised access to or use of your data.

7. Indemnification

You agree to indemnify and hold Critical Cloud harmless from any claims, damages, losses, or expenses arising from your use of this website or your breach of these terms.


8. Changes to the Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes have been posted constitutes your acceptance of the new terms.


9. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Contact Us

For questions about these terms and conditions, please contact us:

  • Email: legal@criticalcloud.ai
  • Phone: +44 (0)204 538 1116
  • Address: One Central Square, Central Square, Cardiff, CF10 1FS