The AWS European Sovereign Cloud is designed to help organisations meet evolving sovereignty needs, including EU data residency, operational autonomy, and resiliency. Critical Cloud helps you design and build sovereignty-ready foundations, migrate safely, and then run operations 24×7 with our managed service Critical Support.
It’s a new, independent cloud for Europe intended for organisations with stringent sovereignty requirements. If you operate in regulated industries (or serve customers who do), sovereign cloud is often driven by data residency, operational control, and resilience demands.
We treat sovereign cloud as both a platform decision and an operating model decision. Most teams can build a compliant environment but the hard part is maintaining clarity, evidence, and calm operations over time.
That’s why we combine sovereignty-ready AWS delivery with 24×7 operations and Datadog-powered observability where policy allows.
We focus on the real blockers that slow sovereign cloud adoption: identity boundaries, data residency decisions, third-party dependencies, and operational visibility.
Three clear service motions designed to get you into the AWS European Sovereign Cloud safely, then keep you stable and improving.
Design and provision AWS foundations with clear boundaries, governance, and observability from day one.
Move from on-prem, another cloud, or a non-sovereign AWS estate using a phased, low-risk delivery plan.
Operate and improve your sovereign platform with always-on incident ownership, service reviews, and observability aligned to your sovereignty policy.
Traditional cloud MSPs often rely on proprietary monitoring views that prioritise provider efficiency over customer insight. Critical Cloud takes a different approach: customer-owned visibility and disciplined operations with Datadog as our default observability platform, implemented to match your sovereignty policy.
In the AWS European Sovereign Cloud, that matters even more because your monitoring and audit evidence becomes part of your sovereignty story. We implement Datadog in a way that matches your architecture, your risk posture, and the outcomes you need to prove.
Datadog is our default operating layer when it aligns with your sovereignty policy. If your programme requires monitoring data to remain fully inside the AWS European Sovereign Cloud boundary, we implement an in-boundary observability pattern and keep sensitive telemetry local, all with the same 24×7 incident ownership.
You own your apps, data, and decisions. Critical Cloud builds, migrates, operates, and improves. AWS provides the cloud platform and sovereign controls.
| Area | Customer | Critical Cloud | Cloud provider (AWS) |
|---|---|---|---|
| Application code | Owns | Supports | N/A |
| Platform provisioning (IaC) | Approves | Implements and improves | N/A |
| Data residency & telemetry decisions | Owns requirements / approves boundary | Designs controls, evidence, and telemetry boundary | Provides sovereign capabilities |
| Monitoring & observability | Approves approach / has access | Implements Datadog or in-boundary observability, manages, optimises | N/A |
| Security, compliance, access control | Owns decisions | Operates controls, improves posture | Platform primitives |
| Infrastructure availability | N/A | N/A | Owns |
| Incidents & recovery | Informed / approves major changes | Owns response, comms, and resolution workflow | Owns platform incidents |
We’ll tailor this to your governance model (internal security, external auditors, regulated customer requirements).
Sovereignty includes people and access. During discovery we confirm operator residency/location requirements and align the on-call and privileged access model accordingly (UK-based today, EU delivery capability expanding in Dublin).
Pick the entry point that matches where you are today. The goal is always the same: sovereign-ready foundations and calm operations.
A fast discovery to confirm requirements, constraints, and the lowest-risk migration/build path.
Greenfield platform build with Terraform and best-practice foundations, then transition into 24×7 Critical Support.
Phased migration delivery with cutover safety, followed by continuous improvement and incident ownership.
For many organisations, sovereignty has moved from a niche compliance topic to a board-level requirement. It’s being driven by a mix of regulation and procurement expectations, clearer data residency and access controls, and a desire to reduce vendor and geopolitical risk for critical services.
Yes. This is the core of the service. We deliver sovereignty-ready AWS foundations, phased migration plans and delivery, and 24×7 operations through Critical Support.
Yes. We plan migrations as phased waves, focusing first on dependencies and data residency constraints. We build cutover runbooks and validation steps to minimise risk and we stay close through go-live.
Where your sovereignty policy allows telemetry to be sent to an external observability platform, Datadog becomes the operational foundation: unified telemetry, alerting, and incident workflows, with customer-owned access (no locked dashboards).
If your programme requires monitoring data to remain fully inside the AWS European Sovereign Cloud boundary, we implement an in-boundary observability pattern and still provide 24×7 incident ownership through Critical Support.
Yes, through Critical Support. It combines 24×7 incident management with continuous improvement across reliability, security, cost, performance, automation, and governance.
Our engineers are based in the United Kingdom today. We’re expanding EU delivery capability (Dublin) to support customers who require EU-located operational access and on-call coverage. During discovery we confirm your specific sovereignty requirements (including who can access what, where, and how), and we design the operating model accordingly.
This page focuses on the AWS European Sovereign Cloud. Critical Cloud also specialises in AWS and Azure broadly. If you’re evaluating sovereignty across providers, we can help you compare options against your specific regulatory and customer requirements.
AWS overview: aws.eu. FAQs: aws.eu/faq.
Tell us what you run today and what sovereignty requirements you need to meet. We’ll recommend the simplest build or migration plan and how we’d operate it 24×7 with an operating model that matches your sovereignty policy.
