Press release

Critical Cloud Achieves Certified Datadog Advanced Partner Status

Critical Cloud has achieved Certified Datadog Advanced Partner status, recognising deep technical expertise and proven customer success delivering end-to-end observability solutions on the Datadog platform.

Date
19 January 2026
Location
Cardiff, UK
Topic
Datadog partnership
Datadog Advanced PartnerDatadogObservabilityAWSAzure
Datadog Advanced Partner

Announcement

Critical Cloud today announced that it has achieved Certified Datadog Advanced Partner status, recognising the company’s deep technical expertise, proven customer success, and ability to deliver end-to-end observability solutions using the Datadog platform.

Datadog Advanced Partners are certified consulting and managed services firms trusted to design, implement, and optimise sophisticated observability solutions across complex environments. This designation reflects Critical Cloud’s track record of helping organisations reduce downtime, improve reliability, and make faster, data-driven decisions through accelerated and effective Datadog adoption.

Critical Cloud monitors, manages, and optimises customer AWS and Azure platforms using Datadog as its exclusive observability and monitoring platform. Operating Datadog across multiple customer environments provides first-hand, production-grade insight into how Datadog performs at scale, knowledge the company uses to run customer platforms and to advise organisations adopting Datadog for the first time.

Through its Datadog-focused managed services and consulting engagements, Critical Cloud architects tailored observability solutions for cloud-native environments, implements monitoring and security at scale, and helps teams troubleshoot, optimise, and evolve their infrastructure platforms over time. Customers benefit from faster root cause analysis, improved performance, and clearer insight across their technology stacks.

Datadog

“Critical Cloud has demonstrated strong technical capability and a consistent ability to deliver successful Datadog implementations. Its experience operating Datadog across multiple customer environments positions them well to support organisations at every stage of their observability journey.”

— Mark Fortune, Area Vice President, EMEA, Datadog

Critical Cloud

“Becoming a Datadog Advanced Partner recognises the depth of our Datadog expertise and the outcomes we deliver as a cloud managed service provider. Because we use Datadog every day to manage multiple customer environments, our consulting is grounded in real operational experience—helping organisations adopt Datadog with confidence.”

— James Smith, CEO, Critical Cloud

Highlights

The key points from the announcement.

About

About Critical Cloud

Critical Cloud is an award-winning, Datadog-powered cloud managed service provider (CMSP) specialising in AWS and Azure environments for tech-led businesses. The company delivers 24×7 managed cloud services with Datadog at the core of its observability and monitoring capability, using AI-assisted tooling and experienced engineers to operate and optimise environments at scale. Critical Cloud is ISO 27001 certified and recognised for delivering secure, reliable cloud services for growing technology teams.

Media contact

Email: hello@criticalcloud.ai
Phone: +44 (0)204 538 1116
Address: One Central Square, Central Square, Cardiff, CF10 1FS

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