Critical Cloud Becomes the World's First "Powered by Datadog" Partner

• Critical Cloud is the world's first partner to achieve the "Powered by Datadog" accreditation.
• Datadog is the operational foundation of Critical Cloud's managed services across AWS and Azure — not just a tool, but the single source of truth for observability, incident response, security, and cost management.
• All customers receive Datadog as an embedded component of the managed service, with a unified operational view that reduces mean time to resolution.
• Achieving the accreditation requires holding Certified Datadog Advanced Partner status and passing a formal technical review by Datadog's engineering teams.

CARDIFF, UK — 24 March 2026. Critical Cloud today announced that it has become the world's first partner to achieve the "Powered by Datadog" accreditation, recognising a managed service model built on Datadog (NASDAQ: DDOG) as its operational foundation across AWS and Azure environments.

"Powered by Datadog" is a premier designation awarded to partners who have deeply embedded Datadog into their managed services and demonstrated technical and onboarding excellence. Each partner undergoes formal technical review by Datadog technical teams, validating architecture, onboarding, governance maturity, and live customer implementations.

Achieving "Powered by Datadog" requires partners to hold the Certified Datadog Advanced Partner status and reflects Critical Cloud's proven ability to use Datadog as the operational backbone of its managed services — helping customers improve reliability, reduce downtime, and accelerate troubleshooting through a unified observability platform.

Critical Cloud monitors, manages, and optimises customer AWS and Azure platforms using Datadog as its core observability, incident response, security, and cost management solution. By standardising its managed service offering on Datadog, the company provides a single source of truth for operational insight, eliminating fragmented tooling and reducing mean time to resolution.

All customers receive Datadog as an embedded component of the service. Running Datadog across multiple production environments simultaneously gives Critical Cloud operational depth that directly benefits every customer it manages.

Through its "Powered by Datadog" managed services, Critical Cloud supports organisations from onboarding and architecture design through to day-to-day operations and continuous optimisation, delivering faster root cause analysis, improved reliability, and clear operational visibility across the full technology stack.