Case study · Sport and media · Datadog trial support (FETCH)
Datadog onboarded in a trial window, saving a lean team many weeks
A UK media and entertainment software company trialled Datadog with expert help, chose it, and skipped weeks of onboarding work.
At a glance
Many weeks
of onboarding work saved
Datadog
chosen at the end of the trial
ISO 27001
aligned setup from day one
Media and entertainment softwareUKAzureDatadogObservabilityTrial and onboarding support
01
The challenge
The challenge
Changing monitoring platforms is a big job for a small DevOps team: the old tool has to keep running, the new one has to prove itself quickly, and most of the learning sits in documentation nobody has time to read. The company chose to evaluate Datadog properly before switching, on a setup that looked like production rather than a basic install, and brought in expert help so its lean team could keep monitoring uninterrupted while it moved.
02
What we did
What we did
- Worked hands-on with the team through the trial, so they learned by doing.
- Built infrastructure dashboards and monitors tailored to their platform, with anomaly detection.
- Set up application performance monitoring for their PHP application, with consistent tagging and clear debugging workflows.
- Applied best practice for logs, synthetic tests and incident management.
- Showed the team advanced features, including source code integration, to show where the platform could go next.
03
The outcome
The outcome
- The company chose Datadog as its observability platform and signed up at the end of the trial.
- Many weeks of onboarding work saved, by the team's own estimate.
- A setup built on best practice from day one, aligned with its ISO 27001 compliance requirements.
- Faster, smoother adoption, with expert guidance instead of documentation alone.
This case study is anonymised, so the customer is not named.
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