OPX
OPX, Datadog observability on Azure
Full-stack visibility and monitoring standards at production scale.
Datadog Partner · Switzerland
Datadog partner in Switzerland-
where data sovereignty is a professional obligation, not a preference.
Swiss buyers operate under the revised nDSG (Switzerland's Federal Act on Data Protection, in force since September 2023) alongside GDPR-equivalent obligations and the financial sector at UBS, Julius Bär, Swiss Re, and Zurich Insurance handles some of the most sensitive operational data in the world. Observability infrastructure must meet both frameworks.
Critical Cloud is the world's first Powered by Datadog accredited MSP, with specific expertise in Swiss nDSG compliance, Zurich and Basel financial sector workloads, and EU-resident Datadog deployments that satisfy both Swiss and EU data protection requirements.
World's first
Powered by Datadog MSP
nDSG + GDPR
dual-framework ready
EU data
residency in Frankfurt
FS-grade
financial sector expertise
Swiss regulatory context
Switzerland is outside the EU, but its data requirements are among the most demanding in Europe.
- Swiss nDSG (Sept 2023), the revised Federal Act on Data Protection applies to any company processing Swiss personal data. Cross-border transfers require adequate safeguards.
- GDPR-equivalent obligations, Swiss companies with EU data controllers must meet GDPR standards in parallel. CC understands both frameworks.
- Datadog EU site, data stored in Frankfurt (eu-central-1). EU is on Switzerland's adequacy list; satisfies nDSG cross-border transfer requirements.
- FINMA-regulated workloads, structured deployments for Swiss banking and insurance sector audit requirements.
Why Swiss tech teams choose Critical Cloud
Switzerland is the most complex data jurisdiction in DACH, these are the four reasons it requires a specifically qualified partner.
01nDSG and GDPR dual compliance
Switzerland's revised nDSG (in force September 2023) and GDPR create distinct but overlapping obligations for Swiss companies that process EU personal data. Critical Cloud understands the cross-border transfer requirements under both frameworks and configures Datadog accordingly, EU site by default, with documentation supporting both Swiss FDPIC and EU DPA review.
02Zurich and Basel financial sector
UBS, Julius Bär, Swiss Re, and Zurich Insurance run complex regulated workloads where the cost of poor observability is measured in regulatory findings, not just downtime. Critical Cloud structures Datadog for FINMA-regulated environments: audit-ready logging, monitor coverage mapping, and compliance-grade incident response workflows that satisfy Swiss banking supervision standards.
03Swiss engineering culture alignment
Swiss professional standards prize precision, reliability, and partners who deliver what they say they will. Critical Cloud's Ownership principle, approved work is completed, not handed back, resonates with Swiss buyers who have been burned by consultants who advise but don't deliver. Our fixed-scope engagements with defined outputs are built for this culture.
04German and French language support
Switzerland's bilingual professional market (German in Zürich and Bern, French in Genève and Lausanne) requires a partner that can eventually engage in both languages. Critical Cloud's German and French language service delivery is planned as part of our DACH expansion programme. Currently delivered in English.
02
Services
Services available in Switzerland
Datadog implementation to 24×7 managed operations, with nDSG and GDPR compliance configuration built in from the start.
Adopt
Get Datadog live
FETCH™, HyperCare™, and LaunchPad™, all delivered on the Datadog EU site, satisfying Swiss nDSG cross-border transfer requirements.
Optimise
Make it work properly
HealthScan™ independent assessment and Catalyst engineering for Swiss teams that need Datadog to generate compliance evidence, not just metrics.
Manage
Ongoing operations
Managed Datadog and Critical Support, FINMA-appropriate logging standards, EU data residency, and operational resilience for Swiss-regulated workloads.
03
How we work
What a good Datadog partner looks like
Five principles that align with Swiss professional standards, the same criteria we hold ourselves to on every engagement.
01
Transparency
Full access to your Datadog data, dashboards, and decisions. No lock-in, no black-box managed service.
02
Ownership
Approved work is completed, not handed back. We deliver outcomes, not recommendations to act on recommendations.
03
Collaboration
Platform, ops, dev, and security work from one shared plan, aligned to your organisation's standards.
04
Enablement
Knowledge and standards remain in your team. We build your capability, not your dependence on us.
05
Integration
Datadog improvements are tied to reliability, compliance, cost, and security outcomes, not platform adoption.
04
Case studies
Delivered work
Datadog engagements demonstrating the engineering standards applied to all critical workloads.
CETA
CETA, Datadog value from trial
FETCH™ trial enablement and HyperCare™ for production-ready Datadog.
EIP
EIP, Datadog at scale
Structured HyperCare™ across 140+ services in complex Azure.
05
FAQ
FAQ
Questions from Swiss tech and financial sector teams evaluating a Datadog MSP.
Does Datadog comply with the Swiss nDSG as well as GDPR?
Yes. The nDSG requires adequate safeguards for data transferred outside Switzerland. Datadog's EU site stores data in Frankfurt (eu-central-1), EU is on Switzerland's FDPIC adequacy list, satisfying nDSG cross-border transfer requirements. For Swiss companies that also hold EU personal data, the Datadog EU site satisfies GDPR simultaneously.
Can you support Swiss banking and insurance sector compliance requirements?
Yes. We structure Datadog deployments for FINMA-regulated environments, audit-ready logging, monitor coverage documentation, and incident response workflows that satisfy banking supervision standards. We are not a legal or compliance firm, but we know where Datadog architecture intersects with Swiss financial regulation and we build accordingly.
Do you support both German and French-speaking teams in Switzerland?
German and French language service delivery is in planning as part of our DACH expansion. Currently all work is delivered in English, which is the standard B2B working language for most Swiss financial and technology buyers.
Is EU data residency available for Swiss buyers outside the EU?
Yes. Datadog's EU site (Frankfurt, eu-central-1) stores data within the EU. Under the nDSG, the EU is on Switzerland's adequacy list, meaning this configuration satisfies Swiss cross-border transfer requirements without additional contractual safeguards. It also provides EU GDPR compliance for Swiss entities that hold EU personal data.
Ready to work with Critical Cloud in Switzerland?
nDSG and GDPR-ready Datadog deployments, FINMA-appropriate logging, and the world's first Powered by Datadog accreditation. Book a call to discuss your Swiss requirements.