Full-stack observability via Datadog across OPX's Azure environment, combined with monthly improvement cycles. Incident noise reduced by more than 60%, with faster root-cause analysis through unified dashboards and alert tuning.
Read case study →Microsoft Partner, Powered by Datadog
Cloud managed services
and Datadog, for Azure.
Critical Cloud is a Microsoft Partner and the world's first Powered by Datadog accredited MSP. We operate Azure environments 24×7 using Azure-native tooling and Datadog full-stack observability, from first instrumentation through to ongoing managed operations.
15 min
SEV-1 response time
24×7
Always-on coverage
Microsoft Partner
Certified Azure expertise
World's first accredited MSP
Azure tooling we operate
Azure Monitor
Application Insights
Log Analytics
Defender for Cloud
Microsoft Sentinel
Azure Policy
Cost Management
Azure Automation
Azure Backup
AKS
Management Groups
Combined with Datadog across infra, APM, logs, security signals, and cost.
Cloud managed services
Managed Azure operations, at the right level for your stage
Three service tiers covering every Azure environment. All include a 15-minute SEV-1 response time and Datadog-native observability.
24×7 · Flagship managed service
Critical Support for Azure
24×7 SRE-led incident management plus monthly improvement engineering across reliability, security, cost, performance, automation, and governance. Operates your Azure environment end-to-end using Defender for Cloud, Azure Monitor, Cost Management, and Datadog together.
Critical Support for Azure →Right-sized · start-ups & smaller teams
Critical Support Lite
The same SRE-driven, Datadog-native model sized for single-cloud Azure environments and earlier-stage teams. Out-of-hours incident protection and a monthly engineering allocation that grows with you.
Critical Support Lite →Incident-only · flexible coverage
Critical Response
Incident-response-only cover for Azure. No proactive engineering — rapid detection, escalation, and recovery in the coverage window you choose. For teams who handle day-to-day operations but need reliable on-call backup.
Critical Response →Datadog services
Datadog for Azure, from first trial to ongoing management
Whether you're evaluating Datadog for your Azure environment, running a rollout, or improving an existing deployment, we have a service shaped to your stage.
Trial · complimentary
FETCH
Complimentary Datadog trial enablement. We instrument your Azure environment, build early dashboards and monitors, and give you a guided adoption plan — so your trial proves value before you commit.
FETCH trial enablement →Implementation · Assess, Pilot, Scale
LaunchPad
Fully managed Datadog rollout across your Azure estate. Tagging standards, dashboards, SLOs, alerting, and team onboarding across three structured phases — built right the first time.
LaunchPad implementation →Post go-live · two-week sprint
HyperCare
A two-week intensive sprint after Datadog goes live on Azure. Fix misconfigurations, tune noisy alerts, build dashboards that actually work — before early issues undermine adoption.
HyperCare post go-live →Improvement · backlog-led
Catalyst
Already running Datadog on Azure but not getting full value? Catalyst delivers agreed improvements — log strategy, alert noise reduction, cost control, coverage gaps — by engineers who complete the work, not just recommend it.
Catalyst improvement engineering →Ongoing · monthly
Managed Datadog
Recurring monthly management of your Datadog platform on Azure. Configuration governance, signal quality, cost optimisation, and continuous improvement — so your team keeps building instead of babysitting the observability layer.
Managed Datadog →Assessment · read-only · 1–2 weeks
HealthScan
Independent health check of your existing Datadog setup on Azure. Read-only access, scored across coverage, signal quality, alert hygiene, and cost. Delivers a prioritised improvement backlog with evidence.
HealthScan assessment →How we operate Azure
Azure-native tooling, unified through Datadog
We use Microsoft's own observability, security, and cost tools alongside Datadog for complete cross-service visibility. Not a proprietary layer on top — the platform's own capabilities, properly configured and actively managed.
Azure Monitor
Metrics, logs, and alerts across VMs, AKS, App Service, and Functions
Application Insights
APM, distributed tracing, and availability monitoring
Log Analytics
Centralised log aggregation and KQL-based investigation
Microsoft Defender for Cloud
Security posture management, CSPM, and workload protection
Microsoft Sentinel
SIEM and SOAR for security signal triage and correlation
Azure Policy
Guardrails, compliance, and governance enforcement at scale
Azure Cost Management
Spend attribution, budgets, rightsizing, and reservation analysis
Azure Automation
Runbook automation, update management, and configuration
Azure Backup
Centralised backup vault and recovery point management
AKS, VM Scale Sets, App Service
Container and compute workload operations and scaling
Management Groups & Subscriptions
Hub-and-spoke subscription structures and Azure Policy governance
Datadog
Unified observability across all of the above — infra, APM, logs, security, cost
Delivered on Azure
OPX: full-stack Azure observability and improvement
Running Azure and want to talk?
Tell us about your Azure environment — subscriptions, workloads, on-call model, and what's keeping you up at night. We'll map the right service.